MCR Employment Opportunities

Join Perth’s Leader in POS Systems Technology

MCR Employment Opportunities

Join Perth’s Leader in POS Systems Technology

Current position(s) available at Metropolitan Cash Register Co.:

Technical Sales and ICT Support Technician (Duties).

Job Description:
The position reports to the Technical Sales and Support Manager.
Technical Sales:
• Research new hardware and software products of Suppliers’ goods and services.
• Respond to phone inquiries for POS Systems purchases.
• Assess customers’ needs and recommend and explain goods and services to them, conduct product demonstrations.
• Quote and negotiate prices, follow up on quotes, complete contracts and record orders.
• Delivery and installation of POS systems, hardware and software, programming, training of customers in use of POS systems and software.
• Follow up with clients to ensure satisfaction with goods and services purchased, and resolve any problems arising.
• Re-engage with prior customers looking to upgrade, or adding additional terminals.
• Monitor customers’ changing needs and competitor activity, and report these developments to the Business Manager.
ICT Technical Support:
• Provide technical support via the support desk, on-site and at customers’ premises.
• Book in repairs if needed
• Programming of new cash registers through demonstration, or over the phone
• Re-programming of return cash registers.
• Basic repairs and testing of non-operational cash register.
• Training on POS Systems on-site or at customers’ premises.
Qualifications required for this position:
The applicant is expected to have a relevant degree I technical qualification OR at least three years of relevant work experience.

Complete the form below and attach your CV:

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